• Case Study: Brigham and Women's Hospital

     


    Brigham & Women's Hospital

    Summary

    Brigham and Women’s Hospital learned more about safety events when it shared & compared data with its healthcare network.

     

    Products

    Risk

     

    Healthcare Organization Type

    Hospital

     

    Client Since

    2004

     

    Key Challenges

    • Lengthy follow-up process with limited analysis
    • Lack of reporting and near-miss data
    • Considerable IT resources required for changes
    • Lengthy follow-up process with limited analysis

    Key Benefits

    • 25% increase in reported patient safety events
    • Strengthened communication between partner hospitals in healthcare network
    • Percentage of total reports that are near-misses jumps from 50% to 80%
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