• Case Study: Minstry Health Care

     


    Ministry Health Care

    Summary

    Moving from a paper-based system to electronic incident reporting software helped Ministry improve its patient safety processes and reduce its costs. 

     

    Products

    Risk

     

    Healthcare Organization Type

    Healthcare network

     

    Client Since

    2008

     

    Key Challenges

    • Paper-based incident system
    • Lack of communication between risk department, managers and front-line staff
    • Inaccurate reporting

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    Key Benefits

    • Timely incident follow-up
    • Accurate data leads to process improvements
    • Patient concerns resolved within 10-14 days, instead of 4-5 weeks 
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