• Case Study: Sunnybrook Health Sciences Centre

     


    Sunnybrook Health Sciences Centre

    Summary

    Learn how Sunnybrook integrated feedback management software with its patient safety walkarounds, leading to better trending reports and communication between front-line staff & senior leaders.

     

    Products

    Feedback

     

    Healthcare Organization Type

    Hospital

     

    Client Since

    2006

     

    Key Challenges

    • Walkaround data collected in spreadsheets

    • Participants not informed about issue follow-up and closure

    Key Benefits

    • Priority issues quickly identified & feedback acted upon

    • Walkaround data collected in Feedback, allowing for trending reports

    • Senior leaders informed of progress throughout

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