The typical organization faces a variety of problems when it comes to managing policies and procedures. This policy chaos often includes documents that are out of date, ineffective and not aligned to business needs. The doors of liability are open when organizations have policies in place that are not appropriate or are not in compliance. In addition, a recent CISCO study found that 25% of employees were unaware of policies and 23% more thought the policies were not accessible. This webcast will show you how effective policy management, starting with a lifecycle approach, will help close these risk gaps. You will learn the process of managing and maintaining policies throughout their effective use within the organization.

What you will learn:

• Why most organizations fail when it comes to policy and procedure management
• The pros and cons of various ways to manage policies and procedures
• Possible solutions in simplifying hospital policy management
• Solutions to reduce hospital losses due to lack of employee policy accountability

About Robert Tietjen

Rob Tietjen is the president and CEO of PolicyTech, a leading developer and supplier of policy and procedure management software. Prior to starting PolicyTech, he served as the Education Director and Chairman of the Performance Improvement Committee at Madison Memorial Hospital, helping them to achieve the Northwest Quality Award. Before that, he developed a great passion for teaching while instructing on both the high school and university levels.

He is a huge believer in community volunteer work, serving as president for several community councils and committees. He has also been a sought-after speaker for organizations such as the American Society for Quality, the Idaho Hospital Association, Health Care Compliance Association (HCCA) and various other volunteer organizations. Robert holds a master in communications degree from Idaho State University.