VP, Client Success
Prior to joining RL Solutions in 2000, Sheryl worked in risk management, patient relations and utilization management at several healthcare organizations, ranging from small community hospitals to metropolitan teaching centers.
At RL Solutions, she has provided leadership in the area of client services, and has personally led software implementations at hundreds of healthcare organizations of all types and sizes. As the head of our Client Excellence division, she is responsible for creating premium value-added service offerings for our clients, to meet their strategic business needs and ensure continued clients success and loyalty.
Sheryl holds degrees from the University of Toronto, including a Master of Health Sciences degree. She’s also a Certified Professional in Healthcare Risk Management through the American Society for Healthcare Risk Management. As well, she is a founding member of the Technology Services Industry Association’s Women in Services Interest Group, promoting women in the technology-services industry.