Travel Info & Faq

Everything you need to know to get you to and from, as well as out and about!

Travel Info

What hotel is this year's conferencing being held at?

RL Palooza will be heading back to the Delta Toronto. A special rate of $240/night + taxes has been arranged.
Click here to reserve your room.

Delta Toronto
75 Lower Simcoe St,
Toronto ON M5J 3A6

How do I get from the airport to the Delta?

From Toronto Pearson Airport (YYZ):

  • The Union Pearson Express — the “UP Express” — brings you from the airport to downtown's Union Station in just 25 minutes. Trains running every 15 minutes/19.5 hours a day! Tickets are available at or you can buy them in station for $12 CAD.

  • Airport Limos are available as you come out of the airport. A ride downtown averages $60.

From Billy Bishop Airport:

Luckily you're already downtown and super close to the hotel from here. Hop in a cab outside the airport and you're a $10-15 trip away!

How much will a flight cost me?

To get an idea of flight costs, enter your city below:

What else can I do in Toronto?

Head to for some great suggestions of what to see, where to eat and special events happening in the city! And as always, feel free to ask a RL'er for their favourite spots in the city!

General Info

What does the registration fee include?

We want to make sure you're well taken care of when you're spending time with us! Your registration fee will include all keynotes, education sessions, meals and RL organized social events.

Can you help me convince my boss to send me to RL Palooza?

We sure can! We've created a customizable justification letter just for you. It is chalked full of all the information that your boss needs. Click here to download it.

Is there a group rate?

Yes, we've got a special deal for any organization sending 4 or more people. Email to learn more.

What should I wear?

You may be on your way to a conference, but we want to make sure you're comfortable! Dress as you would at the office or on vacation — we know we will be!

How do I register a guest?

RL Palooza is a great event and Toronto is a great city, so we totally understand if you want to bring someone along for the fun!

A guest pass is $399 USD (plus taxes) and includes all meals and events. You can simply add a guest while you’re registering or if you’ve already registered, follow these instructions:

  1. Go to the RL Palooza registration page
  2. Click "already registered"
  3. Enter the email address you registered with and your confirmation number.
  4. Select "modify", found on the left side of the navigation bar
  5. Select "add guest"
  6. Enter your guest’s information and click next
  7. Select the guest pass
  8. This will bring you to the modify registration summary page — if you would like to add another guest please click "add another guest", otherwise please click next
  9. Click next again (you’re almost there!)
  10. Select payment method and click finish.

How do I add a session or modify my session selection?

Need to choose your sessions but aren't sure how? Follow these instructions:

  1. Log in to the registration portal using your email address and the confirmation code that you were sent when you registered.
  2. Select "modify" on the upper left-hand side (just above the "general options" header).
  3. From there, you'll be taken to a page called modify registration and you will need to select the registration option.
  4. Once you click on this, you'll be brought to a page that allows you to modify your sessions.
  5. To ensure that your session selections are saved you must click the "next" button once and it will being you to a summary page.
  6. Review your session summary and hit "next" to complete this page.
  7. Push the "finish" button to finalize your selections. Note: if you do not hit "finish" your sessions will NOT be saved.


RL Solutions
(416) 410 8456 x258

Delta Hotel

75 Lower Simcoe St,
Toronto ON M5J 3A6

About us

RL Solutions is proud to be a global software and services company offering solutions for patient feedback, incident reporting, risk management, claims management, and infection surveillance. Throughout our history, we have stayed true to our roots in software and healthcare - something that we continue to be proud of to this day.


At RL Solutions, we value our relationship with you and place the highest importance on respecting and protecting your privacy. We keep all information that we collect confidential, including names and contact information, and do not make it available to third parties.

Click here to read our full policy.