Reach new heights with RL

Success Plans

Our Success Plans give you everything you need to make sure you're getting the most out of your RL investment.


The sky's the limit

All of our clients receive the Signature Success Plan, which includes RL's exceptional product support, regular product updates & access to RL HUB.

Every healthcare organization has different timelines and approaches. Our new Premier 100 and Premier 250 Success Plans offer more personalized support with our Remote System Optimization service to help you accelerate your results and realize the full potential of your RL system.


Compare Success Plans

Signature Premier 100 Premier 250
Remote System Optimization 100 hours 250 hours
System Health Check
Annual System Admin training refresher
Software update services
Software Support and Maintenance
Access to product updates
RL HUB Access
Support SLA guarantees
RL Palooza Fees apply 1 pass 3 passes or 1 pass
including travel costs
Discount on additional passes 10% 10%
RL Rewards Earn points for
2,500 bonus points 10,000 bonus points
Internal hospital marketing services
Discount on additional services 5% 10%
Access to product advisory initiatives
Annual, onsite strategic planning session
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Elevate your success with Remote System Optimization

Work one-on-one with an RL expert who understands your goals. The Premier 100 Success Plan includes enhanced support from a Remote System Administrator (RSO) who will configure your RL system. Premier 250 builds on that plan with additional hours with your RSO and more hands-on guidance.

Learn More About RSO

We've got answers!

To learn more and find out which Success Plan is right for your organization, contact us.
And if you're looking for a quote, our sales team is happy to help.