Press Release

RL Solutions Welcomes Clients for 2009 User Group Conference

RL Solutions expands the cast of healthcare stars at its much-anticipated annual educational conference.

Toronto, ON, May 11th, 2009 – RL Solutions, the leading provider of healthcare quality and safety software, announced today that healthcare leaders from around North America will be gathering at its 2009 User Group Conference (RL UGC09). Leading healthcare organizations and thought leaders will speak at this annual event. 

The 2009 event is packed with four days of client case studies, presentations from healthcare experts, and extensive learning sessions. Attendees will also get an exclusive preview of new applications from RL Solutions launching in 2009. Happening May 12-15th, 2009 at the Marriott Eaton Centre Hotel in Toronto, Ontario, RL UGC09 is the premier event for RL Solutions clients to learn more about the company’s current products and future plans. 

“The entire RL Solutions team is extremely excited about the 2009 UGC,” said Sanjay Malaviya, President & CEO, RL Solutions. “Despite the uncertainty around the economy, our clients have decided to make the trip to Toronto to learn from one another, interact with RL staff, and simply have fun. This is a testament to the commitment our clients have to patient safety, and we feel privileged to facilitate this type of gathering on an annual basis.” 

“The 2009 UGC offers the perfect platform for RL Solutions to engage with clients, understand their requirements, and showcase new initiatives we are undertaking,” added Colin Hung, Vice President, Alliances and Marketing, RL Solutions and this year’s Conference Director. “In addition to receiving a preview of new products launching in 2009, delegates will have the opportunity to learn more about the RL Solutions powered ERCI Institute PSO, see the latest updates to our current offerings, and vote on the features that they would like to see in future releases.”

Delivering the RL UCG09 keynote address will be Dr. Robert Buckman, a renowned University of Toronto oncologist and interpersonal communication expert. Widely considered to be one of the funniest speakers around, Dr. Buckman uses humour to teach people how to become better communicators. Based on years of research and practical experience, his approach to communication is ideal for anyone who needs to win the hearts and minds of their colleagues or clients.

More than 100 healthcare professionals from across North America will be attending this year’s event. Delegates will hear from a number of leading organizations from across the United States and Canada, including Henry Ford Health System, Virginia Mason Medical Center, Lakeridge Health, Central Community Care Access Centre, Sunnybrook, Ochsner, Brigham & Women’s Hospital and Sisters of Charity.

About RL Solutions 
RL Solutions provides proven risk management, patient feedback, claims and infection control software to help healthcare organizations improve patient safety and healthcare quality. RL Solutions brings together innovative technologies, stellar client service and a broad ecosystem of partners to give its 600 clients a complete safety and quality solution. With products that are easy to use and easy to implement, RL Solutions is a world leader in the healthcare market. For more information, visit 

Contact Information:
Mike Etzinger
Director, Marketing
416-410-8456 ext. 315

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