Press Release

RL Solutions Presents 2010 MITSS HOPE Award to Ilene Corina

RL Solutions presented the award at the MITSS 9th Annual Dinner and Fundraiser

Cambridge, MA (November 15, 2010) – RL Solutions, developers of innovative and easy-to-use healthcare quality and safety software, announced today that Ilene Corina is the winner of the 2010 MITSS HOPE Award. For the past 12 months, nominations have poured in from across North America for individuals and organizations that have embodied the MITSS mission: to provide support for patients, families and physicians who are involved in adverse medical events.

Although there were many exceptional submissions this year, the judges selected Ilene Corina, the founder of PULSE of New York, as the nominee who was most representative of MITSS’ mission. RL Solutions, the sponsor of this year’s HOPE Award, recognized Ms. Corina for her tireless efforts in pursuit of patient safety, advocacy and education. Selected from among 10 finalists, Ilene was awarded $5,000 at the 9th Annual MITSS Dinner and Fundraiser, held at the Westin Copley Place Hotel in Boston, MA on Thursday, November 4th.

“Ilene has experienced the best and worst of our healthcare system and has never wavered from her goal of improving the patient experience,” said Sanjay Malaviya, President & CEO of RL Solutions. “We are honored to sponsor the HOPE award and support an outstanding organization such as MITSS. Our small role is especially humbling when we are able to help bring more attention to extraordinary people like Ilene and her inspirational organization, PULSE of New York.”

“Not a minute goes by that I am not thinking about patient safety, that I am not passionate about my work or anxious to reach more people,” said Ilene Corina, founder of PULSE of NY. “Being awarded this year’s MITSS HOPE award helps reaffirm the value of the work that patient safety advocates do each day. It will also help save additional lives, as the services we offer are now more visible to both healthcare consumers and healthcare providers. I can’t thank RL Solutions and MITSS enough for this honor.”

For more information about Ilene Corina, her organization (PULSE of NY) and other finalists, visit the HOPE Award website at

About RL Solutions
RL Solutions designs innovative healthcare software for patient feedback, incident reporting & risk management, infection surveillance and claims management. At RL Solutions, nurturing long-lasting relationships with our clients is what we do best. We have over 600 clients, including healthcare networks, hospitals, long-term care facilities and more. RL Solutions is a global company with offices in Canada, the United States, Australia and the UK. For more information, visit

MITSS is a non-profit corporation with headquarters in Chestnut Hill, MA, who is Supporting Healing and Restoring Hope to patients, families and clinicians impacted by medical errors and adverse events. For more information, please visit

About PULSE of NY
Since 1997, PULSE of has been dedicated to raising awareness about patient safety and reducing medical errors through advocacy, education and support. PULSE of NY works to empower the public to make informed decisions, increase effective communication and respect between healthcare providers and the public, and creates community partnerships that will foster and ultimately lead to safer healthcare environments. Learn more at

Contact Information:
Mike Etzinger
Director of Marketing, RL Solutions
416-410-8456 ext. 315

Winifred N. Tobin, MITSS
Communications Director
617-232-0090 or 1-888-36-MITSS

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