Press Release

Health Management Associates Standardizes on RL6 for Incident and Patient Feedback Management

American Hospital Association-endorsed solution to be implemented throughout Health Management’s 59 hospital locations across the United States

Toronto, ON (September 14, 2011)—RL Solutions, developers of innovative and easy-to-use healthcare quality and safety software, announced today that Health Management Associates (NYSE:HMA) will be deploying RL6 throughout its system to manage adverse events and patient feedback.

Health Management currently operates 59 facilities in 15 states with approximately 8,900 licensed beds and 35,800 dedicated Associates. The company recently identified the need for a safety software system that is web-based and facilitates the use of dashboards, tracking and trending by each facility. The ability to migrate information from Health Management's previous incident reporting system was also a must. After a thorough search and analysis, the organization decided on RL6 from RL Solutions. RL6 will allow Health Management leadership to capture, manage and analyze both incidents and patient feedback, while providing a fully robust, configurable and web-based reporting system.

"Health Management is committed to implementing best practices that improve quality of care, promote the best use of resources, and increase patient and physician satisfaction," said Linda Epstein, Vice President & Associate General Counsel, Health Management Associates. "It is in this spirit that we chose a partner who we felt could help us deliver on this promise. We believe RL6 from RL Solutions will allow us to maintain our high standards of quality care, and offer new opportunities to improve the overall patient experience."

"Health Management strives to achieve top quality care through strategic initiatives that help its hospitals improve the quality of services provided to patients each day," said Sanjay Malaviya, President & CEO, RL Solutions. "One such example of this is its adherence to The Joint Commission’s Core Measures program. At the end of 2010, Health Management scored 98.6 on a scale of 100 on the Core Measures Index, an exemplary feat for any organization. We are honored to partner with an organization that puts so much effort into the patient experience, and look forward to working with Health Management to make healthcare safer."

About Health Management Associates
Health Management enables America's best local health care by providing the people, processes, capital and expertise necessary for its hospital and physician partners to fulfill their local missions of delivering superior health care services. Upon completion of its previously announced Mercy Health Partners transaction, Health Management, through its subsidiaries, will operate 66 hospitals, with approximately 10,300 licensed beds, in non-urban communities located throughout the United States. All references to "Health Management," "HMA" or the "Company" used in this release refer to Health Management Associates, Inc. and its affiliates. For more information, visit

About RL Solutions
RL Solutions designs cutting-edge healthcare software for patient feedback, incident reporting and risk management, infection surveillance and claims management. At RL Solutions, nurturing long-lasting relationships is what we do best. We have over 800 clients, including healthcare networks, hospitals, long-term care facilities and more. RL Solutions is a global company with offices in the United States, Canada, Australia and the United Kingdom. For more information, visit or follow @rlsolutions on Twitter.

Contact Information:
Mike Etzinger
Director of Marketing, RL Solutions
416-410-8456 ext. 315

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