Case Study

Arkansas Children's Hospital

Hot on the trail of patient safety

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Arkansas Children's Hospital is internationally renowned, and the only pediatric medical center in Arkansas.


Healthcare Organization Type: Pediatric Hospital

Number of Beds: 370

Products: RL6:Risk

Client Since: 2011


“We’ve had great success with RL6. Every Department wants its own Safety Tracker form.”

– Christi Long, Quality Improvement Project Generalist, Arkansas Children’s Hospital

The Challenge

They were using three systems to track safety events at their facilities - including paper incident forms.


Front-line staff at ACH were trained to use RL6:Risk with a 10 minute video.

The Solution

Turning to RL6:Risk for its ease of use and all-in-one features, ACH relied heavily on RL Solutions' Technical Support (TS) and Client Excellence (CE) teams to help hospital administrators and front-line support learn the ropes quickly.


Event reporting has been so successful with RL6:Risk that ACH now awards a Good Catch of the Month to its employees.

The Result

Since implementing RL6:Risk, ACH has captured an average of 500% more incident reports and adverse events every month.


RL6:Risk is a flexible, web-based event reporting system that has the exclusive endorsement of the American Hospital Association.

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Next Steps

The hospital is aiming to reduce form submission times, which shouldn't be a problem because RL6:Risk can be easily customized to fit an organization's needs.

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